Frequently Asked Questions

1. What is Production Value (PV)?

All fully completed sales transactions (whether direct sale by you or referral made by you to a third party), will earn a Production Value (PV).  The PV of each item will be made available to you prior the launch of the product.  Additionally, any change to the PV of a product will be communicated prior to implementation.  The PV serves two purposes: Commission calculation and Rank Promotion


2. How is Direct Commission/Direct Earnings calculated?

Direct Commission = (Percentage as per commission table) x (Production Value/100)

Any change in the Direct Commission calculation will be communicated prior to implementation per the Terms of Agreement



3.How is Override Commission/Indirect Earnings calculated?

As Production Value is accumulated, you earn Rank Promotion and the ability to collect Override Commissions as a % of the Direct Commission of completed sales transactions.


4. When do I get promoted?

Rank Promotion will occur automatically once the requisite PV is reached and the new Commission Override will apply for all subsequent completed sales transaction.



5. How do I maintain my rank?

As Group Referral Fees increases throughout the financial year, Introducer Fee percentage will increase accordingly with its corresponding tier. At the end of the financial year, the Introducer Fee will be fixed at the corresponding tier of Group Referral Fees that has been achieved by the group.


This Introducer Fees will be set for the following year (e.g. 2019), based on the group’s first year sales revenue (i.e. Introducer Fee starts from the first dollar of sales generated by group). In order to maintain at Introduce Fees tier that has been achieved in the previous year, a minimum of 80% of the corresponding Group Referral Fees is required.


Should the group not manage to achieve the minimum 80% of the corresponding Group Referral Fees for that year, the Introducer Fee tier will fall one tier down, and that will be the new Introducer Fee for that year and the subsequent year (i.e. 2019 and 2020).


Should the group be able to achieve beyond its existing Introduce Fee tier, the Introducer Fee will automatically be upgraded to the next tier accordingly, and will be set for the following year (i.e. 2020).



6. How do I sign up?

You can sign up via

  1. The CrossLife mobile application through your direct upline account (refer to image below)

  2. The CrossLife website through your direct upline account

  3. Direct link provided by your direct upline